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Well, well, well… it’s been a mad week I have to say, and I haven’t had much time to look after Blog till you Drop! Work is a bit mad at the moment… I am a Qualitative Researcher (also known as Quallies in the industry).
What do ‘Quallies’ do? I spend most of my time listening and attempting to understand what motivates consumers. I then advise manufacturers on what they should do or shouldn’t do.
So what have I been up to this week?
Monday 29th January
9.30 – thank goodness, my Italians colleagues sent the report structure I should have received last Friday. I now have 2 days to write the ‘Naturalness Report’ instead of three…
11.00 – still haven’t started report… the phone has been ringing off the hook and I still have 20 emails to deal with from American colleagues. 13.30 – telephone briefing with Indian colleagues
14.30 – 19.30 – still working on report
Tuesday 30th January
8.30 – I received 30 emails overnight…
10.45 – Time to get started on Naturalness report again 14.00 – Meeting with director to check report
18.00 – Have managed to write a report in just under 2 days! Woo hoo! Italian colleagues will be pleased
Wednesday 31st January
10.00 – client debrief. Am very nervous as 15 clients are attending debrief. Clients throwing complicated questions at me, but I still (just about) manage to provide them with reasonably insightful answers
12.00 – Post-debrief brainstorm; client worried that they have a number of problems in terms of the product’s positioning, you’ve helped us understand why we’re only number 2 on the market, now we need to do something about it, here’s our action plan, what do you think? blah blah…
14.00 – I made it to the airport! Need to catch flight to
Paris as I am facilitating a creative clinic in the evening
18.00 – Just about made it to the viewing facility in one piece as it took ages (typical French) to make it through the customs! Client complains there’s no veggie food; do I really look like a chef? Do I? Do I? grrrrr
21.00 – back at the hotel, zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Thursday 1st February
10.00 – Flight to Milan Thursday PM off – time to do a bit of shopping and catch up with Italian friend I haven’t seen in ages
17.00 – Obnoxious client arrives at viewing facility and enquires about simultaneous translation. I frantically call our London office to find out what’s going on. There’s been a problem and it seems that we have no simultaneous translator for tonight. OH MY GOD, OBNOXIOUS CLIENT IS GOING TO KILL ME!
17.30 – client has great idea. Why don’t I do the translation for him (well I am supposed to be facilitating not translating d’uh!) and why don’t we call our Italian office and find out whether an Italian exec can facilitate instead. By the way, I haven’t done any interpreting in years!
18.00 – Italian colleague agrees to facilitate but it’s going to cost XYZ therefore affecting our profit margin
20.30 – Client is pleased, thank you (at last) for your hard work blah blah
Friday 2nd January - Back in London, thank god, it’s the week-end….
Further reading: What do I do for a living -Demystifying Qual Research! by Reshma Anand
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